Location:
Fraser Place Canary Wharf
Contractual Benefits:
Salary £21,840 p/a - great benefits £11.37 p/h with loyalty bonus
Vacancy Type:
Permanent
About the Role

ROOM ATTENDANT, FRASER PLACE CANARY WHARF

£21,840 p/a.  £11.37 p/h including loyalty bonus
Permanent contract 
Great benefits
Free staff parking

Frasers Hospitality is a global hospitality operator with Gold-Standard serviced apartments, hotel residences and boutique lifestyle hotels across Australia, Southeast Asia, North Asia, Middle East, Africa and Europe.

With over 23,600 rooms worldwide, we aim to anticipate and exceed customers’ evolving expectations through continuous innovation and intuitive service to deliver memorable experiences.

A true global brand with a friendly feel, our staff are connected through our shared vision and four core values, collaborative, real, respectful, and progressive. Passionate about promoting from within, our culture is one which is fostered by the continual learning and development needs of our staff.

NUTS AND BOLTS OF THE JOB

Do you love putting a smile on people’s faces and creating memorable experiences? Then come and join our fantastic team at Fraser Place Canary Wharf! As Room Attendant, you will ensure total guest satisfaction, providing efficient, courteous, and high level of service within the Housekeeping Department. You will be responsible for all rooms, public areas, corridors and back of house areas. Overseeing any outsourced staff when required. You may also occasionally interact with customers, supporting all other operations departments.

WHAT’S IN YOUR DNA

You are an enthusiastic and hardworking individual with a passion for providing an excellent customer experience. You will enjoy working as part of an amazing team who all share the same passion – to create memories that our guests will remember.

 

Benefits
 In addition to competitive rates of pay we offer:
  • Heavily discounted Staff Room Rates at Malmaison, Hotel du Vin and Frasers Hospitality with rooms available from £40 per night.
  • Discounted Friends and Family Room Rate with 50% off best available rate.
  • 35% off your bill when you dine in our Brasseries and Bistros
  • Fully funded Apprenticeship programmes that support you in developing your career
  •  High Street Discounts on a range of high street shops, experiences, holidays and much much more
  • Cycle to work scheme – save up to 40% on a wide range of bikes
  • Healthcare Cash Plans - dental, optical, medical and more available from £5 per month
  • Referral schemes that pay up to £1500 (just for getting your mates jobs!)
  • A decent uniform that doesn’t make you look like an extra from a 70s TV sitcom.
  • We have a Wellness & National Campaign Days Calendar which promotes and encourages activities like – Pay Day Lunches/Treats, National Popcorn Day, Mental Health Awareness week and more
  • We work with Wagestream giving instant access to your pay as it’s earnt. Wagestream is a tool for everyday life that lets you get paid your way by letting you track your wages in real time, stream up to 50% of the money you’re already earned, learn easy tips to manage your money better and save direct from your salary
  •  We offer a Loyalty Bonus that pays up to 50% of your monthly salary every 6 months – just for doing your job 😊
  •  We also offer complimentary stays on your 1st, 3rd and 5th anniversary with Dinner, Bed & Breakfast
  •  We are a proud sponsor of The Burnt Chef Project raising money whilst developing our own Mental Health First Aiders (MHFA) – we have fully qualified MHFA in each property
  • Employee Assistance Programme – free, confidential advice available 24/7 to you and your family

Our Sustainability Goals:

  • 100% of our electricity is generated using renewable energy with most of it coming from Wind Farms around the UK
  • We recycle a minimum of 70% of the waste from our hotels. This target is achieved by everyone I the hotel focusing on the waste we produce and is championed by our Sustainability Council who work on project year round
  • We have moved to a chemical free cleaning system in our bedrooms and public areas and an enzyme based eco-friendly system for our kitchens.
  • Volunteer to work for sustainable charities 2 days per year on full pay instead of your normal workplace

Interested?? Click Apply Now

Frasers Hospitality, Malmaison & Hotel Du Vin are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age.

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