Location:
Oxford
Contractual Benefits:
Hourly Pay - with additional benefits
Vacancy Type:
Permanent
About the Role

660

Being a Concierge combines customer service & front of house with driver & valeting duties. 

We are looking for one full time and one part time Concierge to join our team.

You are our first impression…

Welcoming our guests as they arrive outside the property, assisting them with their luggage and taking responsibility parking their cars is just the start. You will have just as much interaction with our guests as any other team member, if not more than any other team member. You will be setting the tone for our guests stay at Malmaison and as a result must be passionate about hospitality and delivering amazing service to our guests with a big smile.

Working as part of the front of house team you will be able to assist on check in and check out and room guests as they start their stay.

Local knowledge is an advantage as directions to the nearest attractions will be regularly asked as will questions about the history of the Hotel - don't worry we can help you learn all about Oxford, the unique features in the property and the attractions in the area.  Booking tickets or recommending places to eat – no guest needs to worry as you will be on hand to assist!

A full clean driving license is required for this role and for Insurance Purposes you must be over 25.

Progression into a front office position is available for the right candidate

In return we offer

  • Heavily discounted room rates in Malmaison, Hotel du Vin and Frasers Hospitality
  • Service Charge (role and department specific)
  • High Street Discount Scheme – think cashback and discounts on a range of high street shops, experiences, holidays and much much more.
  • Incentive schemes and competitions within your hotel and brand
  • Cycle to work scheme
  • Optional medical and dental healthcare plans
  • Mental and Physical wellbeing tools to support you
  • Ongoing career development – apprenticeships, internal training programs and more

Interested?? Click Apply Now

 

Malmaison & Hotel Du Vin are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age.

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