Sales Manager

Frasers Hospitality, a member of Frasers Property Group, is a global hospitality leader. As the world’s leading brand in serviced apartments and hotel residences, we deliver gold standard hospitality in cities across Asia, Australia, Europe, the Middle East and Africa. A true global brand with a friendly feel, our staff are connected through our shared vision and four core values, collaborative, real, respectful, and progressive. Passionate about promoting from within, our culture is one which is fostered by the continual learning and development needs of our staff.

Frasers Hospitality owns and operates 7 properties in the UK. Brands include Fraser Suites, Fraser Place and Fraser Residence as well as Park International Hotel. These perfectly located properties can be found in London, Edinburgh and Glasgow providing guests with a comfortable and luxurious experience. Perfect for both business and leisure travelers, our accommodations are available for short and long stays.

We’re looking for a Leisure & Groups Sales Manager to build, develop and manage a client base within the leisure and groups market segment that helps to drive revenue and achieve budget. Additionally, you will maximise revenue from existing accounts, and create cross-selling opportunities within the secured client base to the other properties in the UK, EMEA as well as chain wide. 

What you’ll be doing as Leisure Sales Manager

• Spearhead the growth of the leisure and groups client base and related marketing activities across UK properties, under the direction of the Director of Sales (DOS) UK.
• Work towards achieving weekly and monthly KPIs, including sales meetings and securing new accounts.
• Actively source new clients through sales prospecting, networking, cold calling, and other methods to expand the leisure and groups portfolio.
• Solicit new business from international operators, travel agents, and wholesalers, and identify group business opportunities across the UK portfolio.
• Collaborate with Reservation and Revenue teams to maximize group bookings and ensure high conversion rates.
• Manage and maintain a portfolio of new and existing clients, creating account plans and working towards annual revenue targets and budget goals.
• Represent Frasers Hospitality at sales meetings, in-house events, exhibitions, conferences, and networking events, maintaining high personal and professional standards.
• Handle RFP processes and local contracts, ensuring timely completion, and drive special projects as directed by the DOS UK.
• Conduct familiarization trips, property show rounds, and maintain strong knowledge of the local area, including competitors, with regular SWOT analysis.
• Maintain up-to-date records of all client correspondence in the CRM system, complete monthly reports, and assist in training new and existing Sales Team members. 

What we’re looking for: 

• You will have demonstrable experience in a Sales capacity, ideally in the leisure and groups market, and in a multi-unit, multi-market environment or hotel environment.
• Excellent attention to detail and time management skills.
• A proven track record of delivery and have excellent working knowledge of account management and relationship building.
• Tenacious, passionate, competitive, and committed.
• Driven, self-motivated and works to exceed targets.
• Collaborative and enjoys working with a team.
• Listens, values, and builds on the ideas of others, respecting diverse opinions and characters.
• Effective presentation skills.
• You are an enthusiastic individual with a passion for customer service.
• You enjoy working as part of a team who all share the same passion.
• You must be eligible to work in the UK.