Role: Housekeeping Supervisor
Location: Fraser Suites, Abuja - Nigeria
Salary: Competitive
Frasers Hospitality is looking for a Housekeeping Supervisor to join the team at Fraser Suites, Abuja. As Housekeeping Executive you will ensure that all apartments are presented and cleaned along with the corridors and public areas to the Frasers standard.
What you will be doing as Housekeeping Supervisor:
- To oversee the running of Housekeeping Team and to work closely with the Executive Housekeeper.
- To deputise in the absence of the Executive Housekeeper.
- To make sure the right resources levels are met every day including weekends and public holidays.
- To assist in creating a positive work environment for all employees and to motivate the team.
- To complete all tasks & goals given on a daily basis.
- To ensure all guest personal belongings in the apartments as much as possible are left where they were found and if they are moved, to place them as near as possible to the original place.
- To report and log any maintenance issues found in the apartment to maintenance.
- To make sure any items left in the apartment after the guest has checked out are brought to reception along with the appropriate form filled with all the correct details.
- To report anything that might have been damaged or needs replacing whilst a guest is staying in the apartment or has checked out.
- To create purchase orders on a regular basis of a list of cleaning materials which need to be ordered.
- To be responsible for the incoming and outgoing calls from guests, and ensure their request is met.
- To report any discrepancies and poor standard found in laundry.
- To be responsible of stock take according to Policies and Procedures.
- To be innovative and constantly look at ways to improve the housekeeping team and cleaning standards.
- To ensure all apartments have been prepared according to Frasers standards when guests arrive.
What we’re looking for:
- Good command of written and spoken English communication skills, along with strong interpersonal and problem-solving abilities are essentials.
- Previous supervisory experience within the Housekeeping Department of a hotel.
- Computer literacy and previous experiences with PMS are an advantage.
Who are Frasers Hospitality?
Conceived with the lifestyle preferences of today’s discerning travelers in mind, Frasers Hospitality has three award-winning branded serviced residences offerings – the Gold-Standard Fraser Suites, Fraser Place and Fraser Residence, as well as Modena by Fraser, a second-tier brand targeted at the road warrior and Capri by Fraser, a design-led hotel residence aimed at the Millennial business traveler.
With 80% of our residents from Fortune 500 and Forbes-listed companies, Frasers’ intrinsic understanding of the importance of excellence in service and innovation in meeting the evolving needs of corporate travelers is reflective in the number of prestigious accolades garnered over the years.
In addition to competitive rates of pay we also offer a range of great benefits.
Interested?? Click Apply Now
Frasers Hospitality, Malmaison & Hotel Du Vin are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age.