Sales & Events Manager

At Malmaison and Hotel du Vin, we are incredibly proud of our boutique brands. We combine historic, beautifully converted buildings with luxury accommodation, exceptional food, and highly creative event spaces. We don't just host events; we deliver memorable, bespoke experiences.

We are on the lookout for an accomplished, proactive, and collaborative Sales & Events Manager to join our team. If you are a skilled relationship-builder with a commercial mindset and a genuine commitment to the food, wine, and hospitality scene, this is an excellent opportunity to make a lasting impact.

What you’ll be doing as Sales & Events Manager:

As our Sales & Events Manager, your main mission is to maximise revenue, achieve and exceed financial targets, and proactively drive catering and food & beverage (F&B) sales across all areas of the property. Working hand-in-hand with our Cluster Sales Manager, you will:

• Drive Catering & F&B Revenue: Be the champion for our meeting spaces, private dining rooms, bars, and restaurants, actively seeking opportunities to drive food and beverage spend.
• Local Market Networking: Engage with the local community to build brand awareness, identify exciting new leisure and corporate event opportunities, and secure our fair share of the local market.
• Be Social: Support the promotion of our meetings, private events, dining, and bar offerings on local social media channels, engaging with the local community to generate brand awareness and inbound inquiries.
• Convert Enquiries into Extraordinary Events: Manage, negotiate, and seamlessly convert inquiries for meetings, private events, and weddings.
• Deliver Flawless Planning: Create crystal-clear event documentation (Function Sheets/BEOs) and collaborate closely with our on-property operational teams to ensure every event is executed to perfection.
• Build Lasting Relationships: Act as the primary, professional point of contact for clients from the initial inquiry right through to post-event feedback, securing repeat business and high levels of customer satisfaction.

What we’re looking for:

• You have a proven track record in hospitality sales, event coordination, or F&B business development, ideally within a boutique or luxury hotel environment.
• You are a confident negotiator with excellent communication skills and a natural ability to convert inbound leads.
• You have a strong commercial understanding of catering sales, menu upselling, and bar/restaurant revenue drivers.
• You are warm, approachable, collaborative, and self-motivated. A strong appreciation for wine, hospitality, and food-matching trends is highly valued!
• Experience using Opera Sales & Catering (or similar hotel PMS/sales systems) is a massive plus.
• Hospitality operates around the clock; you are adaptable and open to working flexible shifts, including weekends, holidays, and evening dinner services to support major events.

• Heavily discounted Staff Room Rates at Malmaison and Hotel du Vin with rooms available from £65 per night.
• Discounted Friends and Family Room Rate with 50% off best available rate.
• 35% off your bill when you dine in our Brasseries and Bistros
• Fully funded Apprenticeship programmes that support you in developing your career
• High Street Discounts on a range of high street shops, experiences, holidays and much much more
• Cycle to work scheme – save up to 40% on a wide range of bikes
• Healthcare Cash Plans - dental, optical, medical and more available from £5 per month
• Referral schemes that pay up to £1,500 (just for getting your friends jobs!)
• A decent uniform that doesn’t make you look like an extra from a 70s TV sitcom.
• We have a Wellness & National Campaign Days Calendar which promotes and encourages activities like – Pay Day Lunches/Treats, National Popcorn Day, Mental Health Awareness week and more
• We work with Stream giving instant access to your pay as it’s earnt. Wagestream is a tool for everyday life that lets you get paid your way by letting you track your wages in real time, stream up to 50% of the money you’re already earned, learn easy tips to manage your money better and save direct from your salary
• We also offer complimentary stays on your 1st, 3rd and 5th anniversary with Dinner, Bed & Breakfast
• We are a proud sponsor of The Brain Charity, helping people with all forms of neurological conditions to lead longer, healthier, happier lives.
• Employee Assistance Programme – free, confidential advice available 24/7 to you and your family

Plus on completing your probationary period you will be provided with:

• Private Medical Healthcare
• Bonus Plan based on clear and transparent KPI’s
• Critical Illness cover
• Life Assurance

Our Sustainability Goals:

• 100% of our electricity is generated using renewable energy with most of it coming from Wind Farms around the UK
• We recycle a minimum of 70% of the waste from our hotels. This target is achieved by everyone I the hotel focusing on the waste we produce and is championed by our Sustainability Council who work on project year round
• We have moved to a chemical free cleaning system in our bedrooms and public areas and an enzyme based eco-friendly system for our kitchens.
• Volunteer to work for sustainable charities 2 days per year on full pay instead of your normal workplace