Housekeeping Manager

HOUSEKEEPING MANAGER, FRASERS HOSPITALITY

Frasers Hospitality is a global hospitality operator with Gold-Standard serviced apartments, hotel residences and boutique lifestyle hotels across Australia, Southeast Asia, North Asia, Middle East, Africa and Europe.

With over 23,600 rooms worldwide, we aim to anticipate and exceed customers’ evolving expectations through continuous innovation and intuitive service to deliver memorable experiences.

A true global brand with a friendly feel, our staff are connected through our shared vision and four core values, collaborative, real, respectful, and progressive. Passionate about promoting from within, our culture is one which is fostered by the continual learning and development needs of our staff.

What you will be doing as a Housekeeping Manager;

Are you a proactive member of the Housekeeping Department?  Do you enjoy supporting team members in their role?  If so, then why not join the fantastic team at Fraser Suites Queens Gate? As Housekeeping Manager, you will have a hands-on approach taking responsibility for the cleaning and servicing of all allocated rooms within the daily task rota in accordance with company standards with overall responsibility for the department.  You will assist with stock control and inventory checks and be responsible for carrying out checks on the rooms which have been cleaned to ensure property standards have been met.  You will be knowledgeable in the facilities the property offers to its guests.  Working with the Management team in creating a positive work environment for not only the Housekeeping department but all team members.

You have proven experience in a similar role with excellent attention to detail and time management skills. You are an enthusiastic individual with a passion for customer service who will enjoy working as part of an amazing team who all share the same passion – to create memories that our guests will remember. If you have experience in but would like to build upon your leadership and team management skills this is a well-suited role for you, being the bridge between management and team members. Please note to be considered for this role you must be eligible to work in the UK.

What we’re looking for:

• You have proven experience in a similar role.
• Excellent attention to detail and time management skills.
• You are an enthusiastic individual with a passion for customer service.
• You enjoy working as part of a team who all share the same passion – to create memories that our guests will remember.
• You would like to build upon your leadership and team management skills.
• You must be eligible to work in the UK.

In addition to competitive rates of pay we offer:

• Heavily discounted Staff & Friends and Family Rates at Frasers Hospitality.
• Fully funded Apprenticeship programmes that support you in developing your career
•  High Street Discounts on a range of high street shops, experiences, holidays and much much more.
• Cycle to work scheme – save up to 40% on a wide range of bikes.
• Healthcare Cash Plans - dental, optical, medical and more available from £5 per month
• Referral schemes that pay up to £1500 (just for getting your friends a job!).
• Uniforms are provided.
• We have Wellness & National Campaign Days which promotes and encourages different activities throughout the year.
• We work with Wagestream giving instant access to your pay as it’s earnt. Wagestream is a tool for everyday life that lets you get paid your way by letting you track your wages in real time, stream up to 50% of the money you’re already earned, learn easy tips to manage your money better and save direct from your salary.
• We are passionate about wellbeing and mental health, and we are working towards having fully qualified Mental Health First Aiders in each property.
• Employee Assistance Programme – free, confidential advice available 24/7 to you and your family.
•  Additional day off for your birthday.

Plus, on completing your probationary period you will be provided with:

• Bonus Plan based on clear and transparent KPI’s.
• Life Assurance.

Our Sustainability Goals:

• 100% of our electricity is generated using renewable energy.
• We recycle, have removed single use plastic from our day-to-day operation and are members of Green Tourism with all UK properties boasting Silver or Bronze accreditations.  In the UK sustainability is a key focus for everyone.
• We have moved to a chemical free cleaning system in our  properties with an enzyme based eco-friendly system for apartment kitchens.
• Volunteer to work for sustainable charities 2 days per year on full pay instead of your normal workplace.

Interested?? Click Apply Now

Frasers Hospitality is an equal opportunities employer and welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age.